This course enables learners to assist their organisations in managing and communicating crises information to their stakeholders in a timely and effective manner.
Learners should be able to establish key messages, design, develop, and execute a crisis communication plan that aligns with the organisation’s needs and regulatory requirements as well as apply different methods in information dissemination.
At the end of the course, the learner will be able to:
Aetermine the key roles and responsibilities of different stakeholders during crises.
Establish alignment of the crisis communication roadmap with the organisation’s business continuity plan.
Draft a crisis communication plan in a timely manner based on verified and evaluated information.
Use appropriate tools and techniques when communicating crisis information to relevant stakeholders.
Utilise the organisation’s communication system to disseminate key information to customers when there is a breakdown in service delivery.
Review and improve the crisis communication plan in keeping with the organisation’s ongoing business strategies.
Learn directly from senior PR practitioners and industry leaders
Active learning through the LPAR (Learn, Practice, Apply, Review) learning approach using PBL (Problem Based Learning) and Experiential learning.
Be IPRS trained and receive a Certificate from IPRS, recognised by the industry.
Best Price enrolment fee in the market today; Now with WSQ funding and payable via SFC!
Mode of Delivery: In-person Classroom
Course Duration: 16 hours (2 days)
Please contact us at firstname.lastname@example.org or visit https://ssa.academy/course/managing-the-media-in-a-crisis/ for enrolment to this course.